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Services

-Free System matching advice from our knowledgeable team

-Dedicated demonstration room

-Full time in store service department for all audio repairs

-Custom cable termination service

-Home demonstrations available

-Cable toasting service available

-Record cleaning service available

-Home equipment trials  possible on most items

-Mail order & Export possible on most items

-Part exchanges welcomed

-Equipment modification service

-2 year warranty against manufacturing defects on most new products

-6 months warranty on all used and part exchanged items

-Free basic system installation within a 20 mile radius of the shop

Turntable servicing

We can service, repair, modify and update practically any turntable made, new or old (spare parts permitting).

Above: Rega Super Elys fitted to an RB300 tonearm

Currently we maintain customers turntables from manufacturers as diverse as Roksan, Linn, Pink Triangle, Garrard, Manticore, Ariston, Logic, Transcriptor, Revolver, Systemdek, Walker, Rega, Thorens, Audio Note, Reson, Dual, Michell, Project, SME, Nottingham Analogue and many others.

It is our opinion (and that of many manufacturers) that a five year service interval is suitable for most turntables. This preventative maintenance is useful to help reduce the chance of expensive faults occurring, such as excessive motor and bearing wear.  Please note that your cartridge may need changing between services as cartridge life depends on several factors, including the condition of your records and the quality of the diamond used.

-We stock an extensive range of cartridges, styli and belts to enable a fast turnaround on most work.

-Re-tipping service also available for treasured cartridges.

-We also offer a record cleaning service available for £2 per LP (this price includes a new Poly Lined anti-static inner sleeve). We use the Moth record cleaning machine, a wet vacuum cleaning system that can the remove dirt that other cleaning methods miss.

Cable Toasting Service

Burning in cables can be a frustrating task, with some cables taking weeks of normal use to reach their full potential.

So we offer a Cable toasting service which is available on all audio cables including interconnects (phono and XLR terminated) and speaker cables. This service is free of charge for any new cables purchased from us. For all other cables we charge  £10. The standard burn in time is a 72 hours session which in our experience is sufficient for most cables to reach their ultimate performance.

We can also now run-in entire tonearm cables (both internal and external) which is especially beneficial as we find the very low signal levels that cartridges put out are not large enough to really achieve optimum burn in performance on their own. Details and cost are the same as above.

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